Maintaining a positive public perception of the company and its products is important to the company’s success. If you hire public relations professionals, they will help your company build a favorable image and engage with a wide range of individuals on your behalf. While choosing a PR manager for your company, there are various sorts of areas of PR to consider, and it all relies on the objective for which you want a PR agent.

Types of Public Relations 

There are numerous points of view and, as a result, numerous sorts of public relations, each with its purpose and significance. The categories of public relations are listed below:

Media Relations

Media relations entails dealing with the media, producing press releases, scheduling interviews and press conferences, and so on. Positive media coverage leads to a more favorable public perception of the company. Positive media relations contribute to audience attraction, which is only feasible when the target audience is presented with a compelling story. 

Internal Communications

Public relations is also involved in internal communications, such as communicating a message to employees and planning staff events, among other things. This keeps employees motivated and, as a result, enhances production. Internal communicators are also responsible for instilling a positive image of the company in employees and keeping them satisfied and motivated. 

Corporate and Social Responsibility

The corporate and social PR team seeks to strengthen the company’s reputation for ethics, environmental stewardship, and community service. This not only improves the company’s business processes but also gives it a great image. The CSR PR is in charge of convincing the corporation to reform its entire recycling process as well as how it runs its business.

Public Affair

Professionals in public affairs are in charge of developing a relationship between an organization and the government. They are in charge of legislative changes and should be concerned about the political system. They also help businesses with regulatory compliance, corporate communication, and trade association membership. This adds value to the company.

Crisis Management

An emergency is a very important aspect that needs to be taken care of as soon as possible. Crisis management professionals handle all aspects of crisis management, such as faulty product reports, accusations, oil tanker spills, and so on. Crisis managers need skills like quick thinking and instant action. 

Customer Relations

Customer relations professional is in charge of handling customer inquiries and complaints, as well as assisting in the development of the company’s relationships with key customers. The customer relations PR also gathers information as to how the customers are reacting to the product. 

Investor Relations

The investor relations officer is in charge of organizing investor events as well as the distribution of financial reports, regulatory filings, and press releases. They also handle investor inquiries, communication, and help the company project a great image to investors.

Online and Social Media Relations

The company’s social media account is managed and promoted by an online and social media relations officer. A company with a strong internet presence is almost always successful, with fewer risks of failure. With blogs and social media, internet PR creates leads and fosters brand relationships while also attracting new talent.

Community Relations

Community relations is in charge of developing a company’s relationship with the local community to get support and establish an ethical reputation. Community relations professionals must understand how members of that community think and act, and they must engage them by visiting schools and public places and informing them about products and firms. 

A PR professional’s major goal is to promote a company and turn it into a successful one by projecting a positive picture of it to everyone who is involved with it, whether consumers, employees, or investors.


Twenty7 Inc. is a creative communication PR Agency with 360-degree solutions for integrated brand building of the business/ clients. Deciphering the clients and their target audience, we devise customized innovative strategies that best suit the requirements of their business and fetches the desired result of establishing them as ingenious thought leaders in the sector. We at Twent7 Inc. have a very practical disposition and staunchly believe in adapting to the changing scenario of the market. Likewise, the narrative of the storytelling/ message is shaped to deliver exclusive results that stay relevant to the brand and also their audience.

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